Users may be having an issue adding users through Administration in DAT Power. If this is the case, it is a known issue and we are working to resolve it at this time.
Some users have cleared their cache in the browser they were using and it fixed the issue.
If this does not work, please contact us by phone at 800-848-2546, or by email at nacustomerservice@dat.com with your request and we will process it manually.