Sometimes after migrating a DAT account to an email, an error that says "Bad request - Request too long".  This is generally caused when a user has not verified their single sign on email.

Verify Email Address

This issue has been resolved after ensuring that the email address used has been verified. After migrating, an email should be sent to the email set up during the migration process. Please verify your email address by clicking on the link listed in the email and attempting to log in again. If you do not have a verification email, you can also verify your email by resetting your password, to do so follow the instructions listed HERE.

Clear cache and cookies

If the above step does not work, the next step to take is to clear your browser's cache and cookies. You can do so by following the steps listed for your web browser of choice HERE

Log in and out of account management

If the above two steps do not work, you may be able to resolve the issue by logging into, out of, and back into account management

To do so, please proceed to account management by clicking HERE, or by typing the website address (account.dat.com) into your browser's search bar and follow these steps

  1. Log into account management by typing in your email and password. Note: If you are already logged in you can skip this step
  2. Sign out of account by clicking the prompt in the bottom left corner of the screen
  3. Sign into account management again. afterwards, restart the web browser and attempt to log in on the load board one more time.