If your alarms are not refreshing automatically, there are a few factors to consider:
- A refreshed posting will not trigger an alarm match if you have
one set. Refreshed postings are postings that have been in our database that the poster wants to appear as
brand new. DAT does not consider them to be a new posting though. The timestamp of the posting will
reflect 0 minutes old, but anyone with an alarm set will not see it as a new posting. However if you
refresh, or re-run, your search, these 'refreshed' postings will appear as new results that you fell should have
shown up automatically. This was implemented as users did not like seeing the same posting triggering
their alarm every 15 minutes.
- When you run a broad search
that returns thousands of results, you will see that the search indicator will say MAX.
This means that you will not receive any new matches as they arrive. To ensure you receive new
matches, try narrowing down your search criteria. For example, you can search a smaller area, or
search back fewer hours. As long as your search returns under 1000 exact matches, you will continue to
receive new matches.
- If you are using the refresh button in your
browser to see if there are new matches that didn't appear, this is essentially the same as doing a brand new
search. A new search will show refreshed postings, making it appear as if there are new matches.
However, these are not new matches and would not trigger an alarm match.
- If you use the refresh button in your browser,
this will bring back any matches that you had previously hidden using the Hide function.
This, too, can make it appear as if there are new matches.
- Internet traffic between you and DAT is subject to the speed you
are currently getting from your internet provider. This differs from one user to the next, so users could
receive matches seconds before other users based on the speed of your internet at that time.
After taking into consideration these factors, if the loadboard is still not refreshing you can try these
Clear Cache and Cookies
To clear cache and cookies, Please try the steps listed HERE. After Clearing Cache, Please restart your
On DAT Power, certain extensions can cause issues with the automatic refresh. Please ensure that extensions such as
Adblockers and Click to Call extensions are disabled by following the steps HERE. After disabling the the extensions, please
restart your web browser.
Check for updates on your web browser
DAT Power only supports the most current version of all major web browsers (Google Chrome, Mozilla Firefox, Microsoft
Edge, and Safari), as such outdated web browsers can cause issues with live results displaying correctly. Please
ensure your browser is up to date by following the steps HERE. After updating, please restart your web