If your alarms are not refreshing automatically, there are a few factors to consider:

  1. A refreshed posting will not trigger an alarm match if you have one set.  Refreshed postings are postings that have been in our database that the poster wants to appear as brand new.  DAT does not consider them to be a new posting though. The timestamp of the posting will reflect 0 minutes old, but anyone with an alarm set will not see it as a new posting.  However if you refresh, or re-run, your search, these 'refreshed' postings will appear as new results that you fell should have shown up automatically.  This was implemented as users did not like seeing the same posting triggering their alarm every 15 minutes.

  2. When you run a broad search that returns thousands of results, you will see that the search indicator will say MAX.   This means that you will not receive any new matches as they arrive. To ensure you receive new matches, try narrowing down your search criteria.  For example, you can search a smaller area, or search back fewer hours.  As long as your search returns under 1000 exact matches, you will continue to receive new matches.

  3. If you are using the refresh button in your browser to see if there are new matches that didn't appear, this is essentially the same as doing a brand new search.  A new search will show refreshed postings, making it appear as if there are new matches.  However, these are not new matches and would not trigger an alarm match.

  4. If you use the refresh button in your browser, this will bring back any matches that you had previously hidden using the Hide function.  This, too, can make it appear as if there are new matches.

  5. Internet traffic between you and DAT is subject to the speed you are currently getting from your internet provider. This differs from one user to the next, so users could receive matches seconds before other users based on the speed of your internet at that time.

After taking into consideration these factors, if the loadboard is still not refreshing you can try these troubleshooting steps.

Clear Cache and Cookies

To clear cache and cookies, Please try the steps listed HERE. After Clearing Cache, Please restart your web browser.

Disable Extensions

On DAT Power, certain extensions can cause issues with the automatic refresh. Please ensure that extensions such as Adblockers and Click to Call extensions are disabled by following the steps HERE. After disabling the the extensions, please restart your web browser. 

Check for updates on your web browser

DAT Power only supports the most current version of all major web browsers (Google Chrome, Mozilla Firefox, Microsoft Edge, and Safari), as such outdated web browsers can cause issues with live results displaying correctly. Please ensure your browser is up to date by following the steps HERE. After updating, please restart your web browser.